Return & Refund Policy

The return and refund policy for a medical service website may vary depending on the specific services being offered. However, in general, the following guidelines are applied:

Returns

• Since medical services are typically provided on a one-time basis, returns are generally not possible.
• If a patient is dissatisfied with the service received, they should contact the service provider to discuss any issues and explore potential solutions.

Refunds

• Refunds for medical services may be possible in the case of overpayment or billing errors.
• If a patient cancels a scheduled appointment within a certain timeframe, they may be entitled to a partial or full refund.
• Refunds may also be available if the service provider fails to provide the agreed-upon services.

Return and Refund Policy for Drug Store Category

Returns:

• Unused and unopened products may be eligible for returns within a certain timeframe (usually 7-14 days) with a valid receipt.
• Products that have been opened or used are generally not eligible for returns unless they are defective.
• Prescription medications are generally not eligible for returns due to safety and regulatory reasons.

Refunds:

• Refunds for eligible returns will be processed within a certain timeframe (usually 7-14 business days) after the return is received and inspected.
• Refunds may be issued in the form of the original payment method or store credit, depending on the store's policy.
• Refunds may not include any shipping or handling fees that were charged for the original purchase.

Cancellation Policy

• Appointments can be cancelled up to 24 hours before the scheduled time for a full refund.
• Cancellations made less than 24 hours before the appointment may be subject to a cancellation fee.
• No-show appointments will not be refunded.

Important Notes

It's important to note that specific return and refund policies may vary by service provider and should be clearly stated on the website or in the terms and conditions. If you have any questions or concerns regarding returns or refunds, please contact our customer service team.

Contact Us

For return and refund inquiries, please contact us at:
Email: customer.service@5cn-sa.com
Phone: +966 920 035 182